FAQ

Simple answers to common questions.

Learn how to list, trade, buy, sell or auction assets and complete a transaction with MyTradeHub.

What is MyTradeHub?

MyTradeHub is a marketplace built around one simple idea: Grow Your Inventory. Build Your Wealth. Buy, sell, trade and auction assets to build your inventory.

How do I start trading?

Sign in, open Profile → Inventory, and add what you have available to trade. Add your property, vehicle or other assets once, and update the Cash card with the amount you are prepared to use. Then choose an Inventory asset and select Trade, or use Create Listing → Trade and select an existing Inventory asset. You can browse without Inventory, but you need Inventory before offering an asset. Cash in Inventory is a declared available amount; proof of funds or financing can be checked later when required.

What is the Trade Hub?

The Trade Hub is where you find assets and make offers using assets, cash, or both.

What can users do?

You can list assets, find listings, make offers, respond to offers and join auctions.

Can I specify what I want in exchange for my asset?

Yes. Add cards for what you want. You can ask for cash, property, vehicles, businesses, equipment, materials or other assets. You can also add details such as location and value.

How do Cash and asset cards work in a Trade?

Cash is a card like any other item. Add the amount and currency. You can trade for cash, assets, or both. Before you accept, either side can change the offer. After both sides accept, the agreed offer is saved.

Can I be specific about the type and location of a property I want?

Yes. For property requests, the lister can specify types such as villa, borey or link house, townhouse, shophouse, condo or apartment, land, commercial building, warehouse, office, retail, hotel, industrial property or agricultural land. The request can also state country, city or province, districts or areas, and optional size, bedroom and bathroom preferences.

Where can another trader see those requirements?

The listing shows what the owner wants. Open it to see the full details before making an offer.

How does automatic trade matching work?

MyTradeHub can find possible matches based on asset type, location, value and other details. We show why an asset may match.

Can required criteria be different from preferences?

Yes. You can mark some details as required and others as preferred.

Does matching expose my private Inventory?

No. Public matching uses assets already visible in the live marketplace. Your private Inventory can be compared with a listing only for you, while you are signed in, so you can decide whether to offer one of your assets.

Will I be notified when a matching asset appears?

Yes. We can notify you when a possible match appears.

Can I edit what I am seeking?

Yes, while the listing is active. After both sides accept a trade, the agreed offer is saved.

Can I use the same asset in more than one Trade listing?

Yes. One Inventory asset can support multiple active Trade listings with different requested assets, locations, cash amounts or other conditions. Each listing is separate, so editing or withdrawing one does not change the others.

What happens to my other listings if one Trade is accepted?

When a Trade involving that asset is accepted, MyTradeHub commits the asset to that transaction and pauses the other active listings for the same asset so it cannot be promised twice. If the pending Trade is cancelled before transfer, eligible listings can become active again.

What happens if I auction an asset that also has Trade listings?

Starting an auction temporarily locks and hides the active Trade listings for that asset. If the auction is withdrawn or ends without a completed transfer, eligible Trade listings can return. If the auction completes and ownership transfers, the other listings for that asset close.

How long do offers stay active?

Private offers and counteroffers normally expire after 7 days. Public Trade Hub listings normally expire after 30 days. Expired offers are no longer actionable.

What happens after an offer is accepted?

After both sides accept, MyTradeHub saves the agreed terms. We then show the next step, such as checks, documents, payment or transfer.

What does MyTradeHub charge?

Browsing and listing are free. You pay a 1% success fee when a trade or auction closes. The minimum fee is USD 200, or the local-currency amount shown for your transaction. If the deal does not close, there is no MyTradeHub success fee.

How is the 1% success fee calculated for a trade?

The fee is 1% of the final transaction value, subject to the minimum fee. We do not add both sides of a trade together. You will see the fee before completion.

What does the MyTradeHub success fee include?

The fee covers the MyTradeHub platform and our help managing the transaction. Banks, trustees, lawyers and other professionals are responsible for their own work.

Are taxes and third-party costs included in the 1% fee?

No, unless we clearly say they are included. Taxes, government charges, bank, trustee, legal and other professional costs may be separate.

What happens to the fee if a real-estate agent is involved?

An owner-direct transaction does not require a real-estate agent commission. If an agent represents a party, the agent's agreed commission may still apply. Under an approved MyTradeHub partner arrangement, all or part of the 1% MyTradeHub success fee may be paid from the agent's existing commission instead of being added on top of the client's agent fee.

What does a professional check mean?

A professional check may show who completed it, the date, status and key result. Private files and notes are not shown.

How long is asset verification valid?

Pre-verification is normally treated as valid for up to 90 days unless the verifying provider sets a shorter period. A material ownership, title, document, boundary or encumbrance change can require re-verification sooner.

Is buyer financing pre-approval the same as financing available for an asset?

No. Buyer pre-approval applies to the buyer. Asset financing applies to a specific asset. Final financing still depends on the lender's approval.

Does MyTradeHub own the properties?

No. The property stays with its legal owner until the required transfer is completed.

Does MyTradeHub hold money?

No. Banks, trustees or other approved payment providers handle money when needed. MyTradeHub does not hold or release your funds.

What is escrow?

Escrow is when an independent provider holds the money until the agreed conditions are met.

How do auctions work?

Each auction shows its start and end time, opening bid, reserve status if any, bid steps and bidder requirements. Supported auctions can use private maximum bids, bidder checks, bid deposits, late-bid extensions, questions and answers, and a final-offer step when the reserve is not met.

What is a trustee and why might I use one?

A licensed trustee can hold eligible property under a trust arrangement for a beneficiary. Depending on the trust terms and applicable law, a later successful sale, trade or auction may be completed by changing the beneficiary or beneficial interest rather than transferring the underlying land title again.

Why can this be useful for property in Cambodia?

Property title transfers in Cambodia require cadastral registration and related legal and tax steps, so completion is not immediate. At the property owner's request, an eligible property may be placed into a trust administered by a trustee licensed or authorized by Cambodia's Trust Regulator. Where the registered trust and Cambodian law permit, a later successful sale, trade or auction may change the beneficiary without another transfer of the underlying land title. This can reduce repeated title-transfer processing, time and related transaction costs. In a properly established trust, this may also make a rapid resale possible—for example, a buyer may be able to purchase a property and sell or trade the beneficial interest again the following week—provided the trustee can complete the required beneficiary-transfer procedures and all applicable legal, compliance, tax and transaction requirements are satisfied. This is not a guaranteed closing time. Required filings, taxes, approvals and trustee procedures still apply.

Are trusts used outside Cambodia?

Yes. Trust structures are used internationally to hold and administer interests in assets. The rules differ by country, so the structure is used only where permitted and with the appropriate licensed or authorized professionals.

Does a trustee structure remove normal legal or tax requirements?

No. The parties still need to follow the legal, tax, registration and approval rules that apply to the transaction.

Who is responsible for title transfer and taxes?

The buyer, seller and their professional advisers are responsible for the legal documents, taxes, registration and property transfer required by law.

Where do users sign in?

Regular users sign in on mytradehub.me and continue to the Trade Hub.